Dispatch board
- Live board from unassigned to complete
- Drag to reassign; every change is logged
- Priorities from routine to emergency
- Jobs created by hand or from Asset Management work orders
Operations & records
IAS Dispatch
Who goes where, and what happens next?
The right person, the right equipment, the right job.
A live dispatch board that recommends who can go, explains who can’t and why, and tracks every job from request to complete.
The challenge
Dispatching shouldn’t depend on who remembers what.
Assigning work means knowing who is available, qualified, nearby and has what they need. Dispatch puts all of that behind one button and tracks the job from request to close-out.
What Dispatch does
Features and reasons to buy.
‘Who can go?’
- A ranked list of eligible people and equipment for any job
- Who was excluded, and why
- Qualifications checked against Contractor
- Equipment locked out for maintenance can’t be assigned
Time and delays
- One-tap waiting reasons: parts, access, weather, safety hold and more
- Productive, waiting and travel time calculated automatically from status changes
- Job templates for skills, crew, equipment and parts
Field
- Field view for crews: accept, en route, on site, start, complete
- Notes on status changes; waits and cancellations always need a reason
Who it’s for
Built for the people doing the work.
- Dispatchers and coordinators
- Field crews
- Supervisors
- Operations managers
How it works
From request to complete
- 01Create or receive the job
- 02Press ‘Who can go?’
- 03Assign and track en route and on site
- 04Record delays with one tap
- 05Close out the job
Trust and evidence
Built to be checked.
Recommendations are rule-based and explained: you always see why someone was recommended or excluded.
- Runs on your hardware, inside your network
- No token or per-question charges
- Role-based access and audit trail
Works with
Better connected.
Eligibility is checked before anyone is recommended.
Jobs are assigned against Asset Management work orders.
Jobs, delays and time breakdowns in the central view.
Illustrative example · no customer data shown
Urgent call, right crew
An urgent job comes in. The dispatcher presses ‘Who can go?’ and gets two qualified technicians nearby, plus a note that a third was excluded because their certification expired. The job is assigned, tracked and closed out from the field.
Questions buyers ask
Does it use AI to pick people?
No. Recommendations follow clear rules, and every exclusion is explained.
Does it work without the other products?
Yes, and it gets smarter when Contractor and Asset Management are connected.
Talk with IAS
Discuss Dispatch
IAS will walk your team through Dispatch, your information sources, users and infrastructure, and recommend a practical starting scope.